Legal
Privacy Policy
What this website collects, why, and how it is handled. Medical records held by the practice are governed separately by our HIPAA Notice of Privacy Practices.
Scope
This policy covers information collected through this website. It does not cover protected health information that becomes part of your medical record after you become a patient. That information is handled under HIPAA and the practice's separate Notice of Privacy Practices, which is provided at enrollment and available on request.
Information we collect
We collect what you choose to send us through the consultation form: your name, phone number, email address, the service you are interested in, and any note you write. We also receive standard technical information that any web server records, such as the pages you visit, the browser you use, and the approximate region your connection comes from.
We do not ask for Social Security numbers, insurance identifiers or detailed clinical history through this website, and you should not send them through it.
How we use it
- To reply to your inquiry and schedule a consultation
- To keep a record of who has contacted the practice and what they asked for
- To understand which pages are useful, in aggregate, without identifying individual visitors
- To meet legal, licensing and record-keeping obligations
What we do not do
We do not sell your information. We do not rent or trade it. We do not share it with advertisers or data brokers. We do not use the content of a consultation request for marketing.
Service providers
We use a small number of vendors to run this website and the practice: a web host, an email provider, and a payment processor for membership billing. Those vendors receive only the information needed to perform their function and are bound by contract to protect it.
Cookies and analytics
This site sets no advertising cookies. If analytics are enabled, they are configured to avoid identifying individual visitors. Your browser's settings let you block or clear cookies at any time; the site works without them.
Security
The site is served over HTTPS. Information sent through the consultation form is transmitted to the practice by email. That is convenient and not perfect: email is not encrypted end to end. If you need to send something sensitive, call the office and we will arrange a secure channel.
Retention
Consultation requests that do not become patient relationships are kept for up to two years and then deleted. Records for patients are retained as required by Nevada law and medical record standards.
Your choices
You can ask us to correct or delete the information you sent through the website by emailing office@kornconcierge.com. Nevada residents may also submit a verified request under Nevada Revised Statutes 603A. If you are a California resident, you have the rights described in the CCPA, including the right to know and the right to delete. We do not discriminate against anyone who exercises those rights.
Children
This website is not directed at children under 13, and we do not knowingly collect their information. Pediatric care for members is arranged through a pediatrician.
Changes
If this policy changes materially, the revised version will be posted here with a new date at the top. Continued use of the site after a change means you accept the revised policy.
Contact
Questions about this policy: office@kornconcierge.com, or (702) 555-0142.